RETURN POLICY
Return Policy
We're a small boutique that brings in new styles every week, so our return window is short.
What can be returned
- Items may be returned within 14 days of purchase.
- Items must be unworn and in original condition, with tags attached. We can't accept items with makeup, deodorant, perfume, pet hair, smoke odor or stains of any kind.
- Swim and sale items are final sale.
How returns are refunded
- All returns are issued as store credit. Credit can be used in store or online and never expires.
- We don't offer cash or card refunds.
- Items purchased with Afterpay are credited back through Afterpay.
How to return
- In store: bring your item to 5701 La Jolla Blvd, La Jolla, CA 92037.
- By mail: ship it to BOBBI ROCCO Returns, 5701 La Jolla Blvd, La Jolla, CA 92037, with your name, email and order number inside the package. Return shipping is paid by the customer, and we recommend a tracked service.
Exchanges
For a different size or style, email orders@bobbirocco.com or call or text (858) 323-6945.
Shipping
BOBBI ROCCO ships to all 50 U.S. states. We do not ship internationally at this time.
- Free shipping on orders of $75 or more
- $5 standard shipping on orders under $75
- Orders placed before 2 pm Pacific ship the same business day. Orders placed after 2 pm ship the next business day.
- Orders ship Monday through Saturday; carriers don't pick up on Sunday. Orders placed after 2 pm on Saturday, or on Sunday, ship Monday.
- Delivery usually takes 2–4 business days after shipping, and you'll receive a tracking number by email.
Free In-Store Pickup
Choose "Pickup" at checkout to collect your order at our La Jolla store. Orders are usually ready within 2 hours, and we'll notify you when yours is ready.
Afterpay
Pay in four interest-free installments with Afterpay on orders from $35 to $1,000, online or in store. Afterpay is available to customers with a U.S. billing address. See Afterpay's terms for payment schedules and late fees.
Contact
Email info@bobbirocco.com or call or text (858) 323-6945.